FAQs

All MyComfort® eye masks are one size, designed to fit most, for him and her. A soft natural-rubber elastic gently holds the mask in place. Please note the strap is not adjustable.

The Cool & Calming insert delivers soothing cold therapy straight from the freezer.

The Aromatherapy insert, filled with 100% dried lavender, is designed for short moments of relaxation and wind-down, warmed or unheated.

For overnight sleep, remove the insert and wear the Multiway as a classic eye mask.

Keep the insert in the mask and place the whole mask in the freezer, stored in a food container or wrapped in tin foil for hygiene. It's at its coldest straight from the freezer.

Never microwave or heat this insert. Prefer a classic sleep mask? Simply remove the insert.

Check for stems before each use. For warmth, heat the mask with the insert inside in the microwave for up to 90 seconds, with a cup of water beside it to help release the lavender scent. Always check the temperature before use.

You can also enjoy it unheated as a weighted mask. For step-by-step guidance, see our How to Use guide.

Remove any insert first, then machine wash the mask at up to 40°C and air dry. Please do not tumble dry. Never machine wash with an insert inside.

Try your mask for at least 14 nights. If you're not completely happy within 60 nights of delivery, email care@mycomfort.ie with your order number and we'll arrange a full refund of the purchase price.

The mask must be returned in its original packaging with all inserts, and return postage is paid by the customer. The trial covers one full-price mask per customer bought at mycomfort.ie. It doesn't cover sale, clearance or personalised items. Full terms are in our Refund Policy.

Yes. Add initials, a name or a special word, embroidered in your choice of thread colour. For a logo, email it to care@mycomfort.ie after checkout with your order number.

Personalised masks take an extra 3 working days to dispatch and can't be returned unless faulty.

Delivery is free on all orders within Ireland. Orders are hand-packed in Co. Laois in 100% recyclable packaging, dispatched within 2–3 working days and delivered within 2–4 working days with An Post.

We also ship to the EU, Northern Ireland and Great Britain, with costs calculated at checkout. You'll receive tracking details by email once your order is on its way.

Christmas: please order by 17 December for delivery in time for Christmas.