MyComfort Eco-Conscious Online Returns Policy

At MyComfort, we’re committed to sustainability and ensuring your satisfaction. Our Eco-Conscious Refund Policy is designed to minimise our environmental impact while providing excellent service.

Click & Post returns available through An Post : Cost €4.95 drop off or €6 Collection

Eligibility for Refunds or Exchanges:

  Items must be returned within 28 days of receipt.

  Returns must be in perfect condition, unused products only, with proof of purchase.

  If the product is faulty or damaged on arrival, contact our Customer Care Team at care@mycomfort.ie

 Return Process:

  Securely wrap your package and retain proof of postage, as we cannot accept liability for goods lost or damaged in transit.

  Products bought as a set must be returned as a complete set.

  As a brand, we respect your business and comply with the Consumer Rights Act 2022. In return, we ask that you respect our returns process. Customer service excellence is at the core of our founder’s belief, if you feel we have not reached that expectation, we listen, just email us at: care@mycomfort.ie

 When Will I Receive My Refund?

  Once your return is processed, your refund or exchange will be completed within 14 working days. We will notify you via email once this has been processed.

     Packaging Initiative

At MyComfort, we’re committed to protecting our oceans and minimising waste. As part of our Eco-Conscious Refund Policy, we encourage you to return items using sustainable packaging. By choosing eco-friendly materials, you contribute to reducing plastic pollution.

Incentive: Return your items with sustainable packaging and receive a discount on your next purchase as a thank you for supporting ocean conservation.

Together, we can make a positive impact on our planet.